IRD Attendant at Hotel Clio

Job Details

Salary

$15.87 an hour

Job Type

Full-time

Benefits

Dental insurance

Free parking

Health insurance

Referral program

Vision insurance

Full Job Description

Why us?

Discover the best of Denver at Hotel Clio, Cherry Creek’s Muse. Providing a connected, inspiring, lush and effervescent environment that allows guests to experience enriched hospitality through refined luxury. Join our award-winning team and discover your place, in the heart of it all.

Toro Latin Kitchen & Lounge by Chef Richard Sandoval. Toro masterfully blends Pan Latin cuisine with South American, Japanese, and Chinese influences.

If you have an energetic, outgoing personality ready to entertain and provide guests with fantastic service, creative craft cocktails, and the best new cuisine in Denver , apply today!

Job Overview

Responsible for set-up, delivery, and retrieval of food and beverage orders to guest rooms and hospitality suites while ensuring quality service, guest satisfaction, and the achievement/maintenance of company standards and profit maximization.

Responsibilities

• Set-up and deliver all food and beverage orders in accordance with established guidelines, procedures, and policies as prescribed by company standards.
• Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
• Set-up and deliver all VIP amenities.
• Service all hospitality suites in accordance with BEO and established policy and procedures.
• Complete all shift sidework as outlined in the hotel’s operating policies and procedures.
• Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.
• Report all communications to immediate shift supervisor.
• Perform all cash handling responsibilities in accordance with company policies and procedures.

Qualifications

Education/Formal Training

High school education or equivalent.

Experience

Previous experience in similar position of 3 months or longer.

Knowledge/Skills

• Must have basic knowledge of customer service principles, the food server function, and restaurant and kitchen operations.
• Must know standard cash-handling procedures.
• Must be fluent in oral and written English.
• Must have vision ability to clearly see detailed guest checks, computer printouts, written instructions, and to observe entire restaurant in dimly lit conditions.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling, and carrying up to 50 lbs including serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
• Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift.
• Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
• Continuous standing -during preparation, during service hours, or during expediting.
• Must have moderate hearing to hear customers, supervisors, and communicate with other staff.
• Must have excellent vision to see that product is prepared appropriately.
• Must have moderate comprehension and literacy to read use records, and all special requests.
• Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Environment

Physically strenuous -prolonged standing, walking, lifting, and carrying throughout entire shift in indoor environment.

Benefits

• Marriott hotel discounts around the globe
• Sage Hotels & restaurant discounts across the USA
• Medical, Vision & Dental Insurance
• Free Shift Meal
• Discounted Parking
• Referral Bonus Eligible

ID: 2022-14573

Position Type: Regular Full-Time

Property: Hotel Clio

Outlet: Toro

Category: Restaurant Operations

Min: USD $15.87/Hr.

Max: USD $15.87/Hr.

Address: 150 Clayton Ln

City: Denver

State: Colorado

EOE Protected Veterans/Disability