Clerk, Hotel Front Desk at AB2012 Holdings Ltd

Job Details

Salary

$17 an hour

Job type

Full-time

Benefits

Dental care

Extended health care

Life insurance

Full Job Description

Work Setting

• Hospitality industry
• Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Investigate and resolve complaints and claims
• Process guests’ departures, calculate charges, and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e., faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Handle wake-up calls
• Provide customer service

Computer and Technology Knowledge

• Internet

Transportation/Travel Information

• Own transportation

Work Conditions and Physical Capabilities

• Fast-paced environment

Personal Suitability

• Dependability
• Flexibility
• Organized
• Reliability
• Team player

Screening Questions

• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

Health Benefits

• Dental plan
• Disability benefits
• Health care plan

Long Term Benefits

• Group insurance benefits
• Life insurance

Other Benefits

• Free parking available