Simulation Outreach Assistant at Oxford Medical Simulation

Job Details

Job Type

Full-time

Remote

Benefits

Health insurance

Paid time off

Estimated Salary Guide

• Not provided by employer
• $55.2K – $69.9K a year is the estimated salary for this role in Boston, MA.

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Full Job Description

In a nutshell

Title: Simulation Outreach Assistant

Role: This role would suit someone wanting to use their healthcare experience in a new way in order to create impact at scale. You’ll do this through building relationships with clients in the early stages of their journey with OMS and supporting our Educational Specialist team as they transition client interest into fully developed implementation plans.

Location: Pittsburgh/Ohio/surrounding areas. Fully remote

Days/week: Full Time

Salary: DoE + 38 days paid time off per year and employer-paid health insurance

The Who, What, Where, When & Why

You’ll help raise awareness about OMS, what we do, and the difference we can make by creating engaging and informative email campaigns. You’ll become an expert researcher in identifying simulation centers, hospitals, or learning institutions (and the emails of the key people within them who we might be able to support and help). When people contact us wanting to learn more, you’ll schedule and run ‘discovery calls’ with them where you’ll use your excellent relationship-building skills AND your personal experience of working in healthcare or education to empathize and understand their pains, as well as share what we do and effectively triage them to the right Educational Specialist if you think we can make a difference to them.

You’ll also be a key pillar of support to our lovely team of Educational Specialists. This could include the drafting of quotes and auditing HubSpot (our client relationship management system) as well as adding to it too.

Over time you’ll understand our customer journey and our product in-depth, and if you are keen, we can help you grow your career in sales or customer success or support.

No experience of VR is needed, and all your training is provided by a close-knit team of clinicians and simulation experts with the objective of building expertise in virtual reality, simulation-based education, and curriculum. The OMS Sales and Customer team is dedicated to delivering quality clinical training to healthcare professionals across the USA

Because of you, patients’ lives will be saved.

Who you are:

• You have experience in healthcare simulation or come from a healthcare background
• You have exceptional interpersonal skills, including strong verbal and written communication skills
• You have professional experience in sales or administration. Experience with Hubspot would be great (but not essential)
• You are enthusiastic, reliable, and able to work independently and stay motivated
• You have strong organizational skills
• Problem-solving and creative thinking skills
• Ability to multi-task and shift priorities as needed and work as an individual contributor as well as a team player
• New challenges don’t phase you, and you enjoy them
• You are not afraid of cold outreach, and you won’t take rejection personally
• You are keen to work in a fast-paced, high-growth start-up environment that is working towards saving lives and improving patient care

What will you be doing:

• Identifying, initiating, developing, and nurturing relationships and opportunities in market/target accounts to generate new business opportunities.
• Performing timely outbound communications to get the word out about the value OMS can bring.
• Detective work- Identifying key decision-makers, determining buying readiness and timelines.
• Capturing and managing information/data/metrics in Hubspot
• Supporting our Educational Specialists with a variety of tasks, including logistics and administrative support and sometimes very practical support with in-person demos on client sites
• Learning as you go (not just about the role but about the service OMS provides as well as how sales and customer success functions work)

OMS: Who we are

We are nurses, doctors, educators, sim techs, skiers, boarders, runners, rowers, magicians, weavers, pilots, photographers, game heroes, climbers, movie buffs, developers, artists, animators, and innovators. We are hard-working. We are passionate about what we do. We care about the work. We care about each other. We care about pushing the boundaries to improve the lives of others.

We value these behaviors above all:

• Care & Pride – we take care and pride in everything we do
• Growth mindset – we push the boundaries, so we are adaptive, inventive, and always learning
• One Team – we are in it together, mucking in and supporting each other with humor and humility

Sound like a challenge you are ready for?

About Oxford Medical Simulation

OMS helps health systems, hospitals, medical and nursing schools deliver quality simulation at scale.

Our award-winning VR simulation platform is transforming the way healthcare and educational institutions train, assess, and recruit healthcare professionals. By combining cutting-edge 3D visualization with artificial intelligence and leading educational theory, OMS delivers all of the benefits of physical simulation while delivering significant savings and improving patient care.

Founded in 2017 and commercially launching the award-winning OMS Platform in late 2018, Oxford Medical Simulation (OMS) has experienced rapid growth with deployments spanning the globe across the NHS, Health Education England, Oxford University, multiple US universities, and health systems, and the world’s #1 paediatric hospital. OMS was named in the Top 50 Tech Companies 2019 by Business Cloud and was a finalist in the Global VR Awards 2019 & 2020. Won EdTech of the Year Award for the British Data Awards 2021. Shortlisted for the best use of VR/AR at Go Tech 2021.

OMS is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. OMS is an equal-opportunity employer; committed to a community of inclusion and an environment free from discrimination, harassment, and retaliation.

Benefits

• Remote working as a standard
• 38 days paid leave
• Medical Insurance + additional benefits
• Knowing that you are making a real difference